Terms & Conditions:

This Policy applies to this website: https://horseracingcolourform.co.uk

When you use this website you are agreeing to the Terms & Conditions of this Privacy Policy.

If you DO NOT agree to the Terms & Conditions of this Privacy Policy, please DO NOT use this website.

Our objective is to ensure our website and the data we hold is secure and your privacy is protected at all times. We monitor inbound and outbound network traffic and use SSL encryption to protect your personal information.

We do NOT collect or store any data from your Credit/Debit Cards as ALL transactions are completed through the PayPal secure server which is protected with the highest standard of security.

We do NOT share any Personal details or information with any other company for the purpose of marketing.

Personal Details collected and stored:

• Your name
• Email address
• Coupon Code
• Race Day Credits purchased
• Feedback or Contact Us Submitted
• IP Address (Location data) and browser user agent string to help spam detection
• Information about which pages you access or visit on our website

All personal details collected are only used by us:

• To ensure that you receive all the information about our promotions and special offers.
• To setup then administer your account.
• To provide technical and customer support.
• To enforce our Terms & Conditions of Use.

We hope you take the time to read this policy and check back for any changes to the policy. If we make changes that we consider to be important we will contact you through your email address.

Cookie Collection:

We collect browser and cookie information when you navigate to our website. We use cookies to give you a better customer experience. Certain cookies will allow you to leave and re-enter our website without re-entering your password. We have relationships with other companies to assist in the delivery of a high quality website. Some of these companies may also use cookies during your visit to our website in order to meet their contractual obligations with us. For more information about cookies please see our cookies policy.

YOUR RIGHTS:

Under the General Data Protection Regulation, you, as a data subject have a number of rights which are detailed below. Some of these only apply in specific circumstances and are qualified in several respects by exemptions in data protection legislation. We will advise you in our response to your request if we are relying on any such exemptions.

Access to your personal details:

You have a right to request a copy of your personal details that we hold about you. Should you wish to make such a request, please use the ‘Contact Us’ webpage. You should include name and email address and state what you require. Your request will be dealt with as soon as possible.

You have a right of erasure which means you can ask for ALL your personal details to be deleted from the website. Should you wish to make such a request, please use the ‘Contact Us’ webpage. You should include name and email address and state what you require. Your request will be dealt with as soon as possible.

You have the right to view, edit or delete your personal details at any time.

Any questions regarding the Privacy Policy:

If you have any questions about the Privacy Policy please use the ‘Contact Us’ webpage stating your name and email address with your query. Your request will be dealt with as soon as possible.

Filing a complaint:

If you are not satisfied with how we manage your personal data, you have a right to make a complaint to your local Data Protection Authority.

Security:

We recognise that online security and data protection is an area of vital importance for all our customers, so it is important to us that you have confidence in the security of your personal details before you sign up for an account. We are committed to employing security measures to protect your information from access by unauthorised persons and to prevent accidental or unlawful processing, disclosure, destruction, loss, alteration and damage. Our technological security solutions are very advanced and are governed by a mature framework. Our approach is focused on preventing risks. In order to help us in this regard, we employ pseudonymization and encryption whenever possible to reduce the impact of any potential incidents. As the security of some communications via the internet is not completely secure, we cannot guarantee the security of any information that you disclose using your internet connection. You accept the inherent security implications of using the internet and the Group will accept no liability for any direct, consequential, incidental, indirect, or punitive losses or damages arising out of such an occurrence.

Cookie Policy:

You should be aware that when you access or use our content, products and services, we may collect information from your devices through the use of ‘cookies’. Cookies perform various different functions, and the purpose of this policy is to give you a clearer understanding of: 

• What cookies are
• Why do we use cookies
• How we use cookies
• How you can control the use of cookies

What are cookies:

Cookies are text files containing a small amount of information that are downloaded to your device when you visit a website. Your browser makes cookies available each time you visit our websites.  

Why do we use cookies:

Cookies are used by our websites to improve your online experience and to analyse our site traffic.

We use both session cookies and persistent cookies to perform various functions across our sites.

Session cookies are downloaded to your device temporarily for the period that you browse a particular website; these cookies might allow you to navigate between pages more efficiently or enable websites to remember the preferences you select. Persistent cookies can be used to help websites remember you as a returning visitor.

How we use cookies:

When you visit our websites, Cookies will be placed on your device in two ways. While there are many different uses for first and third party cookies, the cookies used by us all fall into one of the following three main categories of cookies: 

• Strictly Necessary Cookies
• Functionality Cookies
• Performance Cookies

We do not share any cookie information with any other company for the purpose of marketing.

How you can control the use of cookies:

You can amend your browser settings to block some or all cookies. To do this follow the instructions written by your web browser provider. Please be aware if you block cookies from the website this could restrict the performance of the website.